Driving Business Value Through Automated Recon: Yatra's Story

A leading travel service provider for corporate travel, Yatra has a clientele of over 800 large enterprises and 50,000 SMBs. The online travel company faced significant challenges with financial reconciliation for a high volume of transactions every month. The manual process for matching invoices, applying bank rules, and managing discounting with multiple banks was time-consuming, error-prone, and hindered efficient cash flow management.

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Moreover, they offered a credit period of 45 - 60 days to their corporate customers, which also led to cash flow challenges. The substantial credit gap between payments to airlines or hotels and payments received from corporate clients created an impact in managing their cash flows due lack of visibility into where their payments are stuck or coming from.

By implementing Bluecopa’s revenue reconciliation solution, the online travel agency automated workflows, improved data accuracy, and gained real-time cash flow visibility. This transformation led Yatra to increase its working capital impact and reduce the man-hours spent on reconciliation from one week to just 15 minutes.

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Key Improvements

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• Improved Cash Flow: Through flexible and customizable reconciliation data dashboard, Yatra could get real-time visibility in where their cash is stuck. This unlocked approximately $2-3 million in working capital.
• Reduced Processing Time: The manual process that previously took two dedicated resources and two to three weeks was reduced to a single-touch, less-than-a-day process.
• Enhanced Accuracy: Automation eliminated errors in reconciliation data, reducing the risk of penalties and improving overall financial reporting.
• Improved Efficiency: The solution streamlined operations, allowing Yatra to focus on core business activities and growth.

• 80% Reduction in Financial Close Time
• 100% Improvement in Data Accuracy 
• 95% Reduction in Manual Effort

Yatra's implementation of Bluecopa's reconciliation automation solution successfully addressed the challenges posed by high-volume transactions and lengthy financial close cycles. By automating the reconciliation process, Yatra significantly reduced manual effort and shortened the close cycle time from weeks to a single day. This improvement has streamlined financial operations and provided valuable time for the finance team to focus on strategic initiatives.